Shipping and Returns
Timeless Art will send small items by mail. We always send our articles insured and registered. The costs are starting at € 10,00.
Transport of large items within the Netherlands is generally arranged by the *own delivery service of Timeless Art. The costs of this transport depend on the item and distance. Inquire about these delivery costs by emailing firstname.lastname@example.org
*Our delivery service tries to keep the costs as low as possible by combining multiple deliveries to customers! However, because of this, the delivery time can be longer.
We also deliver our products outside the Netherlands. The costs for this transport are on request via email: email@example.com
Items will be shipped when the total amount (including shipping costs) is credited to the Timeless Art bank account. As soon as the money is in the bank account, Timeless Art will send the item within five working days. Through a tracking code, you can follow the shipment.
We do not just deliver to the door, if possible, and by mutual agreement (elevator available, extra hands for lifting), we deliver the goods to the desired space. Any additional cost will be agreed upon with you in advance.
If desired, the customer can return an item at the customer's expense. This must then be reported immediately upon receipt via email. Returns can be made within seven days of purchase/receipt of the item only if the item is in the same condition/condition as when sold.
Costs incurred for shipping to the customer and returning or bringing back items are at the buyer's expense.